TERMS & CONDITIONS
Effective Date: April 1, 2025 Welcome to Nirchal.com. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase.
General
Nirchal.com is owned and operated by Kdadks Service Pvt. Ltd., registered in India.
These terms apply to all visitors, users, and customers who access the site.
Products & Services
We specialize in traditional Indian clothing for women and girls, including custom stitching services. Product descriptions, images, and prices are provided to the best of our accuracy. Minor variations in color or detail may occur due to screen differences or handcrafted nature.
Orders & Payments
Orders can be placed through our website 24/7.
Payments are accepted via secure payment gateways (Credit/Debit Cards, UPI, Net Banking, Wallets, etc.). Nirchal.com reserves the right to cancel or refuse any order in case of incorrect pricing, stock unavailability, or suspicious activity.
Shipping & Delivery (India)
We deliver across India via trusted courier partners. Standard delivery time: 5-10 business days for ready-made items, and 10-15 business days for custom-stitched orders. Shipping charges, if applicable, will be displayed at checkout.
Returns & Alterations
Due to the custom nature of stitched products, returns are not accepted unless the item is damaged or defective. We offer complimentary alterations for size or fit issues-conditions apply. Please contact us within 3 days of delivery. For non-customized items, return requests must be raised within 5 days of delivery.
Cancellation Policy
Orders can be cancelled within 12 hours of placement, provided processing has not begun. For custom orders, cancellation is not possible once stitching has started.
Intellectual Property
All content on Nirchal.com including logos, images, text, and designs are the intellectual property of the brand and may not be used without permission.
Privacy Policy
Your personal data is protected under our Privacy Policy and is used only for order processing and communication purposes.
Dispute Resolution
In case of any disputes, Indian law will apply. Jurisdiction will lie with the courts of Lucknow, Uttar Pradesh, India